Church Calling to do R&D and human factors??

Last year I was called to help with family history for the ward. I was recently told by the bishop: "I've been to three classes on family history and I am no better than I was. I want you to change that and make is so people like me can understand."

Today I submitted a proposal to the bishop of a four-phase approach to teach family history. Part of it will require going to every member's home to make sure the system is working on their computer. I will also require homework and checking and teaching from the students to verify a sufficient level of competency. Should be interesting.